Support

Money questions deserve a clear answer.

On the Line is still in development. The support channel is open for website, privacy, and beta-access questions.

Email support

support@onthelineapp.app

Include the email associated with your account and a concise description. Never email full card details or passwords.

TestFlight access

The iPhone beta is coming soon. There is no public TestFlight or App Store link yet. Contact support to register interest; access is not guaranteed.

For a commitment or charge concern

Include the commitment or receipt reference, date, amount, and what you expected to happen. State whether the issue concerns a service fee, success fee, stake authorization, release, or charity transfer. We will never ask for a full card number by email.

Safety and emergencies

On the Line is not an emergency, medical, legal, or financial-advice service. Do not create a commitment that could require unsafe behavior. If there is immediate danger, contact local emergency services.

Account and privacy

See the privacy policy or follow the account deletion process.